How difficult is the online auto glass claim process?

Our online claim process is extremely simple and takes less than 2 minutes.
Just fill in your contact details, upload a photo of your vehicle registration, and tell us what glass is damaged.
Click Start Claim — and we handle the rest.

Will an auto glass claim affect my MPI insurance premiums?

No. In Manitoba, glass-only claims do NOT affect your MPI insurance premiums, driver’s license premiums, or renewal rates.

Are you an MPI-accredited auto glass repair shop in Altona?

Yes. Elite Auto Glass is a fully MPI-accredited glass shop.
We process your claim from start to finish, and all repairs are done by certified technicians following strict safety and installation standards.

Do I need to contact MPI or my insurance broker to open a claim?

No, you don’t. Elite Auto Glass handles the entire claim process for you, including:

• Contacting MPI

• Opening the claim

• Submitting paperwork

• Direct billing

You don’t need to make a single phone call.

My vehicle was broken into. What do I do now?

First, don’t panic — we’re here to help.
If your deductible is $200 or less, MPI usually waives the deductible when you provide a police report number.
Simply:

1. File a police report online

2. Start an online claim with us

3. We’ll take it from there

If your deductible is over $200, we’ll explain all options and help you choose the most affordable solution.

How do I find my deductible amount in Manitoba?

Check the white portion of your vehicle registration. Look for the line labeled “ALL PERILS” — that is your deductible for auto glass claims.

What if I don’t have time to bring my vehicle in for glass repair?

No problem! If you’re in Altona or nearby communities, we offer:

• Mobile service to your home or workplace

• Vehicle pickup & dropoff (location dependent)

Just start a claim and give us a call — we’ll take care of the rest.

Do you offer a warranty on auto glass repairs and installations?

Yes. Elite Auto Glass provides a Lifetime Workmanship Warranty on all windshield replacements and glass installations.
Your safety and satisfaction are guaranteed.

How long does a windshield replacement take?

Most windshield replacements take 2–3 hours.
If your vehicle has ADAS cameras or sensors, calibration may take extra time. We will let you know the exact timeline based on your vehicle model.

Will a stone chip repair make the damage invisible?

Not always. Even a successful repair may leave a small blemish or faint mark where the impact happened.
The goal of a chip repair is to:

• Stop the crack from spreading

• Restore windshield strength

• Improve visibility

Cosmetic perfection cannot be guaranteed, but structural safety can.